Feel free to contact us with any questions or concerns. You can use the form on our website or email us directly. We appreciate your interest and look forward to hearing from you.
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Reason for ordering to ART CLASSIC?
Art Classic is a manufacturer and worldwide exporter of Wooden Furniture, especially Bar Furniture, Indoor and Outdoor Furniture, Craft and Home Accessories from Indonesia since 2006. Our furniture is available for indoor and outdoor use for retail, wholesale, and also projects.
What kind of material is available?
Our Bar Furniture made of Teak, Mahogany, Mindy, for Indoor Wooden Furniture made of Teak, Mahogany, Mindy, Acacia and another type of Indonesian Wood. Our Outdoor Furniture is made of Teak, Alloy Casting, Aluminum Pipe, Stainless Steel, Synthetic Rattan, and bathyline. Our Rattan & Natural Fiber furniture is made from skin of rattan, croco, water hyacinth, sea grass, and other natural fibers. Our craft and home accessories are made of wood, terracotta, terrazzo, fabric, and various natural fibers assorted from all over Indonesia.
Can you accept buyers' designs especially for English Bar Furniture?
Yes we can, as long as the design is suitable with the material and production method requested. What you have to do is send us your designs by e-mail, complete with the measurements and specifications of your preference then we will carry them on.
How long is the production lead-time?
a. Mahogany Furniture without carving 7-8 weeks
b. Mahogany Furniture with carving 9-10 weeks
c. Mahogany Furniture with exceptional design or hard carving 11-12 weeks
d. Indoor Teak Furniture 8-9 weeks
e. Rattan and Natural Fiber Furniture 6-7 weeks
f. Bamboo Furniture 6-7 weeks
g. Synthetic Rattan Furniture 7-8 weeks
h. Garden Teak Furniture 8-10 weeks
i. Alloy Casting Furniture 8-10 weeks
j. Aluminum Pipe and Stainless Steel Furniture 7-8 weeks
l. Lighting, Craft and Home Accessories 6-7 weeks
Do you guarantee the quality?
Yes we do, all of our products are checked by our QC team in many production steps. We do QC starting from the selection of materials until the finishing and packaging system. If you receive some damage, we are open discussion for the solution.
What is the payment term?
a. Irrevocable L/C
b. T/T with 40% Down Payment and the rest 60% payment against documents.
INFORMATION ABOUT US
