OUR FACTORY

VISIT OUR COMPANY IN JEPARA, CENTRAL JAVA-INDONESIA

Desa Bulungan. Kecamatan Pakis Aji
Jepara, Central Java, INDONESIA 59452

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Why to Us?

ART CLASSIC is a family run business, which started trading in 1991 in Jepara, Central Java-INDONESIA is a manufacturer and exporter  of Wooden Furniture, Rattan & Natural Fiber Furniture, Craft and Home Accessories from Indonesia . Our furniture is available for indoor and outdoor use for retail, wholesale, and also project.

Where is location company?

Our office and Company located in JEPARA, Central Java, Indonesia. Our  production facilities located in Jepara, and Tulung Agung .

What kinds material your product?

Our Indoor Wooden Furniture made of Teak, Mahogany, Mindy, Sungkai, Acacia and another type of Indonesian Wood. Our Outdoor Furniture made of Teak, Alloy Casting, Aluminum Pipe, Stainless Steel, Synthetic Rattan, and batyline. Our Rattan & Natural Fiber furniture made of skin of rattan, croco, water hyacinth, sea grass, and another natural fiber. Our craft and home accessories made of wood, terracotta, terrazzo, fabric, river stone natural and various natural fibers assorted from all over Indonesia.

What our wood material is legal wood?

What is SVLK ?
SVLK (Sistem Verificasi Legalitas Kayu) is the acronym of Indonesia’s national timber legality assurance system, which is a mandatory legality and sustainability certification system built on a national multistakeholder consensus.

Is SVLK enough to prove the legality of the wood ?
Yes. Under Indonesian law, SVLK certification and related documents (SVLK certificates and export licences called V-Legal Documents) constitute proof of legality for Indonesian timber products. Until the start of FLEGT licensing, Indonesian products with a V-Legal Document that are exported to the EU will have to go through the normal due diligence process under the EU Timber Regulation (EUTR). Once FLEGT licensing starts, FLEGT-licensed products will be considered comply with the EUTR requirements, meaning that no due diligence is required.

What is SVLK/TLAS Certification ?
The Sistem Verifikasi Legalitas Kayu/Timber Legality Assurance Standard (SVLK/TLAS) was developed by the government of Indonesia to support the eradication of illegal logging and promote good forest management. SVLK/TLAS certification enables you to guarantee the legality of the timber used in your products, and is a requirement for selling wood products within Indonesia. Certification also enables you to meet the import requirements of destination countries and assure consumers that your wood raw material comes from sustainable sources. All SVLK wood is tracked from forest to shop floor and every link is certified to make it clearly identifiable. ART CLASSIC ensures we commit to upholding our end of the chain of custody by upholding the values of the SVLK. This allows us to proudly wear the SVLK Logo on our wood furniture.

Benefits of Certification

Art Classic International PT as a producer of many forest products, the Indonesian government has taken steps to guarantee the international market the legality and sustainability of its timber products through the Timber Legality Verification System (SVLK) certification, also referred to as the Indonesian Timber Legality Assurance System (INDO-TLAS), we always have to use legal and sustainable wood to comply with legal provisions in Indonesia

SVLK/TLAS certification will allow you to:

• Comply with the Indonesian government’s regulations regarding the legality of timber.
• Meet import requirements of countries that require assurance of timber legality
• Gain access to new markets.
• Meet consumer demands for sustainably sourced wood products

Why do we use FSC-certified wood?

What is FSC® Certified Wood?
Wood furniture has always been a popular choice for thousands of outdoor spaces across the country. As a manufacturer, we have a responsibility to ensure our wood range comes from ethical sources. The Forest Stewardship Council® (FSC) is one of the ways we use sustainably sourced wood.

Public concern over the state of the world’s forest resources is increasing. All FSC wood is tracked from forest to shop floor and every link is certified to make it clearly identifiable. ART CLASSIC ensures we are committed to upholding our end of the chain of custody. Therefore, we must organize labeling and material sourcing, by upholding the values of the FSC. This allows us to proudly wear the tick tree on our wooden furniture.

Do you accept custom designs from customers?

Yes, as long as the design matches the requested materials and production methods. Please send us your design via email, complete with the sizes and specifications of your choice, then we will proceed. Our team will learned and we are ready to accept your dream design.

How long is the production leads time ?
    1. Furniture without carving 7-8 weeks
    2. Furniture with carving 9-10 weeks
    3. Furniture with exceptional design or hard carving 11-12 weeks
    4. Indoor Teak Furniture 8-9 weeks
    5. Rattan and Natural Fiber Furniture 6-7 weeks
    6. Synthetic Rattan Furniture 7-8 weeks
    7. Garden Teak Furniture 8-10 weeks
    8. Alloy Casting Furniture 8-10 weeks
    9. Aluminum Pipe and Stainless Steel Furniture 7-8 weeks
    10. Lighting, Craft and Home Accessories 6-7 weeks
Do you use kiln dried wood and how is the moisture content ?

Yes we do. The moisture contents of Wooden Furniture are:
a. 1 – 2 cm thickness MC 12% – 15%
b. 3 – 4 cm thickness MC 16% – 18%
c. 5 cm thickness and up MC 19% – 20%

What is the minimum order quantity?

The minimum order quantity is 1 x 20 feet container, but for sample no minimum order

Do you guarantee the order quality?

Yes, we know, all our products are checked by our QC team in many production steps. We carry out QC from material selection to finishing and packaging systems. We are also very welcome if you appoint an independent quality control team. If you receive damage, we will discuss openly for a solution.

If any Compliance?

If there is some defective product, please send us report with detail pictures maximum 1 months after unloaded. We can analyzes together the damage, if it couses from our side, we will responsible for this. Damage in shipping and unloading process are not covered.

What is Term of Payment?

a. Irrevocable At Sight L/C
b. T/T with 40% Down Payment and the rest 60% payment against documents.

Still need some others info and question?

If you have any questions or comments, we’re here to help. So give us a call or use our live chat with whats app +62.81.225.714.555, we’d love to hear what you have to say.

Direct whats app +62.81.225.714.555.

Direct whats app +62.81.225.714.555.

GET IN TOUCH

You can email us directly on info@arts-classic.com or by filling out the contact form below and a member of our customer service team will be in touch with you shortly.

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Name

PT Art Classic International

Furniture, Home Decoration, Craft and Lighting

Desa Bulungan, Pakis Aji,  Jepara, Central Java – Indonesia

Tel.:+62-291-429.9909 / +62-81.225.714.555

Website: www.arts-classic.com

E-mail: info@arts-classic.com ,

                artclassicinter@gmail.com